Professional Development Excellence

Von London Academy

Elevate your team's performance with industry-leading training programs designed specifically for automotive retail professionals. From sales fundamentals to advanced F&I strategies.

25+
Training Courses
5,000+
Professionals Trained
98%
Satisfaction Rate

Training Programs

Comprehensive courses designed to transform your team into top performers

Sales Training

Master the art of closing deals and building lasting customer relationships with our proven sales methodologies.

  • Consultative Selling Techniques
  • Objection Handling
  • Closing Strategies
  • Customer Needs Analysis
Duration: 2-3 Days

F&I Excellence

Maximize profitability and compliance with comprehensive Finance & Insurance training programs.

  • Product Presentation Skills
  • Menu Selling Strategies
  • Compliance & Regulations
  • PVR Optimization
Duration: 3-5 Days

Leadership Development

Build high-performing teams with leadership skills that drive results and employee engagement.

  • Team Building & Motivation
  • Performance Management
  • Coaching & Development
  • Strategic Planning
Duration: 2 Days

Service Excellence

Transform your service department into a profit center with customer-focused training.

  • Service Advisor Excellence
  • Upselling Techniques
  • Customer Communication
  • Retention Strategies
Duration: 2 Days

BDC Mastery

Optimize your Business Development Center with proven appointment-setting and follow-up strategies.

  • Phone Skills & Scripts
  • Appointment Setting
  • Lead Management
  • CRM Optimization
Duration: 1-2 Days

Digital Marketing

Master modern marketing strategies to drive traffic and generate qualified leads in today's digital landscape.

  • Social Media Marketing
  • Online Reputation Management
  • Email Marketing Campaigns
  • Analytics & ROI Tracking
Duration: 1-2 Days
Dealer gesturing passionately while discussing various car model options with potential customers in a sleek, modern showroom, promoting features and advantages effectively.
100%
Practical Training
Industry-Leading Education

Why Choose Von London Academy

Our training programs are developed and delivered by automotive retail experts with decades of real-world experience. We don't just teach theory—we share proven strategies that work.

Expert Instructors

Learn from industry veterans with proven track records in automotive retail

Hands-On Learning

Interactive exercises, role-playing, and real-world scenarios ensure retention

Flexible Delivery

On-site, virtual, or hybrid training options to fit your schedule and budget

Certification Programs

Professional certifications that validate skills and boost team credibility

Training Formats

Choose the delivery method that works best for your team

On-Site Training

Instructor comes to your dealership

  • Customized to your needs
  • Maximum engagement
  • Team building benefits
  • Immediate application
Best For:
Groups of 8-25 people

Virtual Training

Live online interactive sessions

  • Cost-effective solution
  • No travel required
  • Flexible scheduling
  • Recorded for review
Best For:
Remote teams & multi-location groups

Hybrid Training

Combination of on-site and virtual

  • Best of both worlds
  • Extended learning period
  • Reinforcement sessions
  • Ongoing coaching
Best For:
Long-term development programs

Our Training Process

1

Needs Assessment

Identify training gaps and objectives

2

Custom Design

Tailor content to your team's needs

3

Delivery

Engaging, interactive training sessions

4

Follow-Up

Reinforcement and ongoing support

Success Stories

Real results from dealerships that invested in their teams

"After sending our F&I team through Von London Academy's training, we saw a 32% increase in PVR within 60 days. The ROI was immediate and the skills they learned are sustainable."

JW
Jennifer Wallace
GM, Northside Auto Mall
32%
PVR Increase
60
Days
$95K
Extra Profit

"The sales training completely transformed our team's approach. Our closing ratio improved by 18% and customer satisfaction scores are at an all-time high. Best investment we've made."

MR
Marcus Rodriguez
Sales Manager, Metro Motors
18%
Close Rate
4.9
CSI Score
25
More Units

"Von London Academy's BDC training helped us optimize our appointment-setting process. We went from 40% show rate to 68% in just 90 days. Game changer for our dealership."

TC
Tina Chen
BDC Director, Elite Auto Group
68%
Show Rate
90
Days
140
More Appts

"The service excellence training transformed our fixed ops department. Our effective labor rate increased by 22% and customer retention improved dramatically. Highly recommend!"

DK
David Kim
Service Director, Premier Automotive
22%
ELR Increase
85%
Retention
$180K
Annual Gain

Invest in Your Team's Success

Schedule a consultation to discuss which training programs are right for your dealership. Our team will create a customized training plan based on your specific needs and goals.

Request Training Information Call (816) 600-0621
5,000+ Trained
Certified Programs
Proven Results